Email and automation for hosting companies. Keep customers longer and grow their spend.
In hosting, revenue comes from customers who stay and upgrade. We build lifecycle emails that recover orders, onboard new customers, encourage upgrades and win back people who leave.
- Abandoned order recovery
- Onboarding flows
- Upgrades and renewals
- Win-back campaigns
Why hosting customers leave.
Most hosting companies only send invoices and outage notices.
No onboarding
New customers get a welcome email and then nothing, so many never finish setup.
Abandoned orders ignored
People who start an order and leave never hear from you.
Upgrades left to chance
Customers who outgrow their plan move to a competitor instead.
No warning before churn
Cancellations come as a surprise, with no attempt to keep the customer.
What DimenGrowth builds.
Automation with a clear commercial purpose.
Abandoned order recovery
Automatic reminders for people who started an order but did not pay.
ImpactMore orders completed.
Onboarding flows
Step-by-step emails that help new customers set up their server, site or domain.
ImpactCustomers get value faster and stay longer.
Upgrade and cross-sell flows
Messages based on usage and plan, for upgrades, backups, licences and other add-ons.
ImpactHigher revenue per customer.
Renewal and win-back
Reminders before renewal and offers for customers who cancelled or went quiet.
ImpactLower churn.
Segmentation and reporting
Segments by product, plan and behaviour, with reports that connect emails to revenue.
ImpactClear view of what automation earns.
What we optimise for.
Business results, not marketing activity. We never promise fixed numbers. We promise honest measurement.
More completed orders
Recovered from abandoned checkouts.
Lower churn
Customers who stay longer.
Higher revenue per customer
More upgrades and add-ons.
Measurable lifecycle revenue
Automation tied to results.
A simple process, built around your numbers.
Four steps. No long onboarding and no mystery.
- 01Step
Diagnose
We audit your billing data, current emails, churn and customer journey.
- 02Step
Prioritise
We pick the flows with the biggest revenue impact first.
- 03Step
Execute
We build segments, flows and tracking in your platform.
- 04Step
Measure and scale
We track orders, upgrades and churn and keep improving.
Why work with DimenGrowth.
We are a dedicated team, not an agency. Here is what that means for your growth.
Technical marketing background
We understand servers, control panels, billing systems, tracking and sign-up flows, not only campaign interfaces.
Hosting industry knowledge
Price comparisons, review sites, affiliates, fraud orders and churn. We know how hosting buyers choose and why they leave.
Measurement beyond vanity metrics
Clicks and sign-ups are diagnostic signals. Decisions connect to paid orders, retention and recurring revenue wherever your systems allow it.
Strategy and execution
No slide deck and goodbye. One dedicated team plans, builds, optimises and measures, and stays close to your numbers.
Find the revenue hiding in your customer base.
Tell us which billing and email tools you use. We show you the flows that could make the biggest difference.
- We review your current setup before the call
- You get clear priorities, even if we never work together
- No generic sales presentation
30 minute conversation. No generic sales presentation.
Open the booking page
Before you book.
Short answers to common questions.
Can you work with WHMCS?
Yes. We connect WHMCS data to your email platform, or use its own tools where that makes sense.
Do you write the emails?
Yes. We write and design the emails and build the flows.
Will this send too many emails?
No. Each flow has a clear trigger and limit, and we keep service emails and marketing emails separate.